Our Latest Reviews

Above and Beyond Expectations

Created: Mar 16 - Ryan Pendergrass -
5 Star Review

I called 1st Choice Auto Glass McKinney and was able to schedule an appointment for the following day. Two weeks prior to this, I had brought my vehicle into a different shop hoping to find the source of a leak that was soaking the interior on the passenger’s side. They told me that the sealant on the windshield was to blame, so I planned this appointment. Their service tech, AJ, was incredibly friendly and polite. Much to my dismay however, after pulling the old windshield off he alerted me to the fact that the sealant wasn’t to blame. My experience could have ended there. The windshield did have a few cracks, and looked worse for wear enough to warrant the low cost offered by 1st Choice for the replacement. Our interaction could have ended right there and my review would have still been favorable. But AJ decided to do something different. He popped the hood and took time to show me the path that any water would have taken if it hit the front of the car. We checked for blockages that could have caused water buildup and found none, but I am now fully confident that I will be able to pinpoint the problem on my own in the next few days due to his exceptional service. Their prices can’t be beat and their service is phenomenal, I would definitely recommend 1st Choice Auto Glass to anyone in the area looking for windshield replacement!

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